ISO 20000 Certification

What is ISO 20000 Certification?

ISO 20000 certification is an international standard for IT service management. It provides a framework to ensure that the goods and services provided by an organization meet customer needs, industry best practices, international standards, and legal requirements. ISO 20000 certification focuses on process improvement and continual improvement of the quality of IT services through the effective use of people, technology, processes and resources.

Which Organizations Can Apply for ISO 20000 Certification?

Any organization that provides IT services can apply for ISO 20000 certification. This includes companies of all sizes, from small businesses to large multinational corporations. Such as:

  • Software Development Companies
  • IT Service Providers
  • Cloud Service Providers
  • Consultancies
  • System Integrators

Once you successfully achieve ISO 20000 certification through IAS, you can check the status of your certificate by visiting our ISO 20000 certification Search Page!

Benefits of ISO 20000 Certification for Businesses

Some of the key benefits of ISO 20000 certification include improved customer service and satisfaction, increased efficiency in IT operations and processes, improved performance and productivity, cost savings through reduced waste and rework, enhanced risk management capabilities, improved employee morale and loyalty, and improved internal communication. ISO 20000 certification also helps organizations demonstrate their commitment to quality and customer service, as well as compliance with international standards. This can be beneficial for businesses when competing in the global market, as it shows potential customers that the organization is taking steps to ensure that its IT services are of high quality and meet industry standards.

ISO 20000 Certification

ISO 20000 Certification Process Through IAS

The process for ISO 20000 certification through IAS is as follows:

  • Make Enquiry: The first step is to make an enquiry with IAS for ISO 20000 certification. You can do this by filling out our online enquiry form or by contacting us directly.
  • Complete Application: Once we have received your enquiry, one of our certification experts will get in touch with you to discuss your specific certification requirements. They will then provide you with an application form which must be completed and returned to us.
  • Quotation: Once we have received your completed application form, we will provide you with a quotation for the certification process.
  • Contract Agreement: Once you have accepted our quotation, we will send you a contract agreement which must be signed and returned to us. This contract will specify the scope of the certification, the fees involved and the terms and conditions of the certification process.
    • Stage 1 Audit: The first stage of the ISO 20000 certification process is a document review audit. This will involve our auditors reviewing your organization’s ITSMS documentation to ensure that it meets the requirements of the standard.
    • Stage 2 Audit: The second stage of the certification process is a site visit audit. This will involve our auditors visiting your premises to assess your organization’s compliance with the standard.
  • Certification: Once you have successfully completed the certification process, you will be awarded an ISO 20000 certificate.

Why Choose IAS for ISO 20000 Certification?

At IAS, we understand that the process of obtaining ISO 20000 certification can be daunting. That’s why we are dedicated to making it as simple and straightforward as possible for our clients. Our experienced team of certification experts will provide you with all the support and guidance you need throughout the certification process, enabling you to achieve your desired results quickly and efficiently. We also offer a wide range of additional services, such as gap analysis and preparation for certification, to help ensure that you meet all the necessary requirements of the standard.

We look forward to helping your organization achieve ISO 20000 certification. Contact us today to find out more about our services and how we can help you obtain certification quickly and easily.

Click here to learn more about our ISO 20000 certification procedure! Also, see the ISO 20000 certification frequently asked questions page to learn more!

check out our blog on how to get ISO Certification!